After confirmation of payment order.
Artisan Shoulder Don Alberto Royal Reserve
89,50€ – 98,50€
Iberian shoulder Reserva Real selected for its unique racial characteristics and balanced harmony in all its organoleptic qualities and impregnated, in its long and slow maturation process, with the aromatic richness of the forests of the Sierra de Huelva.
CHOOSE FORMAT AND WEIGHT
DELIVERY:
Free (Orders > 100€)
24/48h (Península)
WARRANTY
Free returns
Online security
PAYMENT:
Credit Card - PayPal - Bizum
Transfer - Cash on Delivery
Description
Iberian shoulder Reserva Real selected for its unique racial characteristics and balanced harmony in all its organoleptic qualities and impregnated, in its long and slow maturation process, with the aromatic richness of the forests of the Sierra de Huelva. Iberian shoulder from pigs of the most appreciated lines of the Iberian trunk and fed traditionally in the Sierra de Aracena and Picos de Aroche Natural Park.
Curing: 18/24 months (depending on the weight of the piece).
Vintage: 22/23
Seal (color): Brown (From small farms in the Sierra de Huelva, not registered in the standard industrial classification “white, green, red and black”)
Conservation: Detach it from the cotton cover and the greaseproof paper. The piece should be kept in a cool and dry place. The cutting area will be protected with pieces of bacon to continue its consumption on another occasion.
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WARRANTIES
Guarantee of Change or Return
FREE AND EASY RETURNS OR EXCHANGES
Encina Don Alberto only prepares Iberian of the first quality. Nevertheless, if you or the beneficiary of your gift does not satisfy our product, we change you the piece t or return you the money.
For it you will have to bear in mind the following details:
- Not to have consumed any more than 15 % of the original weight of the product.
- To notify the incidence in the maximum space of 15 days.
Para ello deberá tener presente los siguientes detalles:
- No haber consumido más del 15% del peso original del producto.
- Notificar la incidencia en un plazo máximo de 15 días.
DOES HE WANT TO REQUEST A CHANGE, RETURN, OR NOTIFY AN INCIDENCE?
Click here for more Information about the procedure of changes and returns.
Guarantee of Joining to the Consumption Abitrary System
Our company is recognized by the National Institute of Consumption as company joined to the consumption arbitrary system and develops its activity protected in the transparency, security and good practices for a total client satisfaction. That distinctive sign assures an additional guarantee in our products and services and protects the consumer rights faced to any incidence in the commercial relations.
The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile.
Quality Guarantee
Encina Don Alberto ensures the quality of all the handrafted process with the best infrastructures and with the most rigorously on each one of its phases:
SELECTION OF THE JABUGO’S NATIVE RACE; THE IBERIAN
Only the suckling pigs of race Iberian are apt for the acorn-fed under the brand Encina Don Alberto.
SELECTION OF THE PASTURES
The factory staff chooses the pastures with better acorns harvests for the ‘montanera’. During the fattening is done a monitoring of the correct process of the pig’s feeding with acorns and in freedom, which is corroborated by the corresponding certifiers organisms.
TRADITIONAL ELABORATION
All our pieces are elaborated following the traditional way of Jabugo, as is explained in the “Elaboration” section and are cured in our dryers the necessary time according to their weight. Only when they reach their optimal point of curation are brought out to the market. Previously the last quality control takes place: “La cala”.
LA CALA
La Cala is a traditional method that we keep on practicing in Encina Don Alberto to detect possible defects of ham. It consists of penetrating the piece in different parts with a bone from a cow or horse tibia so that is impregnated of the delicate aromas of the meat. If ham is perfect, from both bones should be exhaled identical perfume.
Ensured Sending Guarantee
All our products are sent through a transport company specialized in foodstuffs. The sending includes an insurance of the merchandise that guarantee the optimal conditions delivery.
The postage and handling will be increased in the purchase automated process.
For more information about postage and handling and downtimes, you may consult the section “Sendings”.
Paying
Guarantee
INVOICE
All the orders are expressed by his corresponding invoice, which will be able to discharge of the client’s area. If it you want to get it for another way, we suggest him to indicate it to us in the observations on having proceeded with the order.
SECURITY
The accepted ways of payment are bank transfer, Cash-On-Delivery (this option is available only for orders with peninsular destination), Paypal and card payment. In this last option, the electronic payment will be done through “La Caixa” virtual Point of Sale Terminal with all the security of the organization.
Privacy Guarantee
According to the established in the Organic Law 15/1999, of December 13th, of Personal Carácter Data Protection (from now LPD), Encina Don Alberto informs you that, when you fill out your order, your personal data will be treated in the files of our company in order to be able to render our services, process your orders and send you information and advertisings about the special offers, promotions and advices of Encina Don Alberto, always if this is your wish. Likewise, according to the LPD, the client has the rights of access, correction, cancel and opposition of his personal data. These rights could be exercised sending us an email to [email protected] or at the postal address of our company, responsible for the files:
DELICATESSEN JABUGO S.L.
SAN JERÓNIMO 22-2
21200 ARACENA (HUELVA)
Environmental Guarantee
Encina Don Alberto is a brand involved with the environment. In fact our elaboration system of Iberian ham from the countryside, taking advantage and collaborating with the support of the singular ecosystem of the pastures and the Iberian pig, even in our administrative procedures where the use of the telematic tools allow us to make to most of the resources, we respect the environment to the maximum.
DELIVERY
Spain and Portugal
Delivery times: expressed in business days and counted after confirmation of payment order.
PENINSULAR SPAIN AND PORTUGAL
Delivery
2 business days
After confirmation of payment order
Price by weight
Free for orders over 100€
7,90€ for orders less than 100€
BALEARICS
Delivery
4 business days
Price by weight
Free for orders over 100€
7,90€ for orders less than 100€
CANARIAS, CEUTA AND MELILLA
Delivery
10 business days
After confirmation of payment order
Price by weight
10KG
15KG
20KG
25KG
30KG
35KG
40KG
+40KG
10KG
28€
15KG
31€
20KG
34€
25KG
56€
30KG
59€
35KG
62€
40KG
65€
+40KG
2€/KG
CERTIFIED PRODUCTS
Iberian purity audited and accredited by ENAC.
ONLINE SECURITY
Iberian purity audited and accredited by ENAC.
EXPRESS DELIVERY
24 / 48h in the Peninsula and 2/5 days in EU countries.
RETURN GUARANTEE
Product change within 15 days.
International Deliveries
Delivery times: 3 to 4 working days after confirmation of payment order.
ZONE 1: FRANCE
Delivery
3 to 4 business days
After confirmation of payment order.
Price by weight
10KG
15KG
20KG
25KG
30KG
35KG
40KG
+40KG
10KG
16€
15KG
19€
20KG
23€
25KG
27€
30KG
31€
35KG
35€
40KG
39€
+40KG
1€/KG
ZONE 2: GERMANY, AUSTRIA, BELGIUM, DENMARK, HOLLAND, ITALY, LUXEMBOURG
Delivery
5 business days
After confirmation of payment order.
Price by weight
10KG
15KG
20KG
25KG
30KG
35KG
40KG
+40KG
10KG
19€
15KG
24€
20KG
29€
25KG
34€
30KG
37€
35KG
39€
40KG
42€
+40KG
1€/KG
ZONE 3: SLOVAKIA, SLOVENIA, ESTONIA, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, POLAND AND THE CZECH REPUBLIC
Delivery
7 business days
After confirmation of payment order.
Price by weight
10KG
15KG
20KG
25KG
30KG
35KG
40KG
+40KG
10KG
36€
15KG
41€
20KG
45€
25KG
50€
30KG
54€
35KG
56€
40KG
59€
+40KG
1,5€/KG
ZONE 4: FINLAND, NORWAY, SWEDEN AND SWITZERLAND
Delivery
7 business days
After confirmation of payment order.
Price by weight
10KG
15KG
20KG
25KG
30KG
35KG
40KG
+40KG
10KG
42€
15KG
47€
20KG
52€
25KG
55€
30KG
59€
35KG
61€
40KG
64€
+40KG
1,5€/KG
Calculation of the Order Weight
To determine the order weight, in the products which weights are expressed between a minimum and a maximum, will be used the intermediate value. For example:
- Item: Acorn-fed Iberian ham Gran Reserva Especial.
- Weight: About 7,5/8 kg. (Interval 0,5 kg.)
- Value taken for the calculation of the order weight: 7,750 kg.
In addition will be considered the weight of the packing which represents an increase of a 10% on the sum of the weights of all the products that compose the order.
Delivery Terms
The delivery terms that appear in the table are expressed in working days to count from the confirmation of the order collect in our banking account.
The transport agencies selected by our company enjoy recognized prestige and are specialized in the nutritional sector.
Sending and Delivery Procedure
Once received in our banking account the pay in of the amount of the order, the merchandise is sent from factory, notifying it to the client by email the departure of the same. During the transport the sending is insured.
When arriving at destiny, the carrier, will realise the delivery in the indicated address. If there is nobody in the address, they will call you by telephone or they will leave a note to agree the delivery.
It is very important, when receiving the package, to observe if it is delivered in perfect conditions. In other case, you should register it in the delivery note before signing it, to make possible to tramit a claim if it was necessary.
Peninsula Sendings
The average delivery period in peninsula is of 24/48 workable hours, to count since it appears the pay in of the order in our account.
Canary Islands, Ceuta and Melilla Sendings (Spain)
To the orders coming from the Canary Islands, Ceuta and Melilla will reduce the taxes, that appear included in the published prices. This reduction will take place during the automated process of the purchase.
The local taxes, duties and custom duties, if there are, will be paid by the client in the destiny, at the delivery of the merchandise.
European Union Sendings
The orders of countries of the European Union may be done through our online store in automatic way. For a correct sending of them it is requested to fill up the direction of delivery in a complete way and with clarity.
ORDER OF EUROPEAN COMPANIES WITH AN INTRACOMMUNITY VAT NUMBER.
To the companies coming from countries of the European Union which are enrolled in the registry of intracommunity operators, will discount the taxes. These conditions are only applicable to companies with a intracommunity VAT number and they will have to make the order by email or telephone.
Sending Packaging Options
All the products offered by Encina Don Alberto count on the optimal packaging for their correct preserving. Besides their individual packing, and based on the destiny of the sending, the products may be presented in the two following ways:
OPTIMIZED PACKAGING
Is the packaging with all the orders are sent by default, unless the client selects another option, and it doesn’t mean an increase in the order amount. The hams and shoulders are presented with rope, label, seals and individually covered, and the inlays labelled and vacuum-packaged. The sending is realized in a serigraphy resistant cardboard case. Which could contain 1 to 4 pieces as maximum, depending on the weight of them and the number of products which compound the order. This system is the most respectful with the environment because tries to optimize the volume of the sending boxes.
This option is available for all the destiny: national and European Union.
GIFT PACKAGING (+3%)
This packaging consist on a special gift presentation. For that is used a box with an elegant design. Each ham or shoulder piece, besides its labelled, seals and textile cover, is packed in a gift box in an individual way and may be accompanied of some of our inlays which the client selects.
You may select this special packaging system during the automatized buying process only for sendings to the peninsula. This option will have an extra cost of the 3% over the total cost of the order before adding the transport costs and without count for this calculation the products of the category “Gift Lots” if you have added anyone to your order, as they have this presentation.
If you wish the gift packaging for a different destiny than the peninsula, you should realize the order through email of telephone to estimate the cost of this option for your exact destination.
This presentation is ideal for company and Christmas gifts.
FAQ
National Taxes, Canary Islands and Europe
The sending to Canary Islands, Ceuta and Melilla are realized deducting the tax peninsular (VAT). And if in destination, the order is recorded by some expense, tariff or customs valuation, the payment of the same one will correspond to the receiver, if it was.
For our experience, most of the sends come to the receiver without need to pay nothing to its reception.
To the companies of the countries of the CE that have active C.I.F. within the EC there will be deducted the VAT of the amount of its orders. For that there are two options:
- You do the orders through the web page, which will charge the VAT, and in the remarks of the order indicate your number of VAT within the EC, for later do to him the return of the amount corresponding to the VAT.
- You do the order for mail and we will send you a pro forma invoice without VAT.
CERTIFIED PRODUCTS
Iberian purity audited and accredited by ENAC.
ONLINE SECURITY
Maximum transparency and security when buying.
EXPRESS DELIVERY
24 / 48h in the Peninsula and 2/5 days in EU countries.
RETURN GUARANTEE
Product change within 15 days.
Gifts and Packaging
Yes. In the order form you will have to include a direction of your invoicing and also you will be able to select a direction of different delivery, which can correspond to another person. For example, the beneficiary of your gift.
Yes, in the order form there is a space where you will be able to write a text of congratulation or message for the receiver that we will include in the order.
Yes, we have a special case for gift. This option has an increase of the price of the order of 3 %, on the whole of the amount of the order (excluding the quantity corresponding to the products of the paragraph “Baskets and lots”, because these rely on already for defect with this presentation). This option will be able to select at the end of the buy process, on having completed the order form.
For defect, when more than one piece is requested, we use an option of optimized standard packing that does not contemplate the send in individualized boxes. For example, if you ask for two hams, these would come in only one box.
We have an option of packing of individualized gift, which has an increase of 3 % on the final price of the order, and which you will be able to select at the end of the order process. With this form, every pallet or ham is sending in a case of individual gift.
In the optimized standard packing, the order sends to itself in cartons from one to four units, according to the products that form the expedition. And they are not packed of individual form, unless the order consists of only one piece.
In the packing of gift, every ham or pallet there is sent in a box case of gift of individual form. This option has a supplement of 3 % on the final amount of the order and can select it at the end of the buy process, in the order form.
National, Internationals Sendings, Reservations
The delivery times will depend on the destination of delivery of its order. In general figures the most habitual transits are:
- Peninsular Spain: 24/48 skillful hours.
- European Union: 2/5 working days.
All the period count from the payment assertion. Nevertheless we invite you to visit the paragraph “Send “where you will find detailed information of every destination.
It can include, in the remarks of the order, a time zone of the day for the delivery, which we will facilitate to the haulage company. Nevertheless, this indication is not binding on the transporter, who will try to organize his route to attend the request, although it will not be forced to it. In any case, if, on having happened for the delivery address, you are absent, they will leave you a step notice or they will contact with you to re-try and to coordinate a following delivery.
They will leave a step notice and will try it again to the following day or will contact with you previously to coordinate the delivery.
All our sendings are insured against theft, loss or any damage they may suffer during the transport.
When receiving the order, it’s advisable to check that the package is in good conditions. In other case it´s indispensable to point it in the delivery note before signing it.
Yes, there is a space at the end of the process of buy, where you will be able to indicate the wished date of delivery. Bear in mind that it’s will have to correspond with working days.
To do a reservation you will have to realize an order and select a simple-minded delivery date, indicating the day that you wish for the delivery. If you prefer not to do the payment at the moment of studying the order, you can choose the methods of payment of “bank transfer or against refund”. If the final amount of the reservation is superior to 6000 euros there him will be requested a sign of 20 % of the order.
Guarantee and Returns
If the ham does not satisfy yours expectations we change it for another or return him the amount.
For that, you will have to bear in mind the details described in the paragraph “Guarantees” and continue the procedure that in it´s indicated. The most important aspects are:
- Term of 15 days to notify the incidence.
- Preserve the original packing.
- Not to have consumed any more than 15 % of the original weight of the product.
To notify and to improve the management of the change or return, it is important to proceed with it through the form that is available at the end in the paragraph “guarantees”
15 days from the reception of the order.
If you have consumed partially the ham and want to return it we will pay the proportional amount to the weight of the ham that we receive.
Namely if you buy an 8 kilos ham, and on having received the returned piece, it weighs 7 kilos we will pay the amount corresponding to 7 kilos of ham. Also you will have to bear in mind the details (term, packing, etc.) that are indicated in the paragraph “Guarantees“, and to continue the described procedure.
If you haven´t not begun to consume the product/s we will pay the corresponding amount to / the article/s that you returns us.
Forms of payment
We have 4 methods of payment:
CARD
With a safety system implemented by Verified by VISA and MasterCard Secure Code.
PAYPAL
In any of its forms, with charge to a card of credit, debit, your bank account or your account balance of Paypal.
BY AGAINST REFUND
You´ll pay a subscription of the total to the messenger when you receive the product. This option has an increase of 3 % on the final amount of the order. And only it is available for the deliveries in peninsular Spain.
BANK TRANSFER
If you select this form of payment it is recommended to indicate in the concept the order nº. If you want to send us the written proof you can do it by e-mail to the direction [email protected]. As soon as the payment was registered we will proceed to the send of the order. The bank details for the income or transferences are the following ones:
Nationals transfer
- Beneficiary: Delicatessen Jabugo S.L.
- Entity: The Caixa (Caixabank)
- Account Nº: 2100 2694 53 0210079272
Internationals transfer
- Beneficiary: Delicatessen Jabugo S.L.
- IBAN: ES26 2100 2694 5302 1007 9272
- BIC/ SWIFT CODE: CAIXESBBXXX
When the credit card payment is selected, our web sends you to the secure server of La Caixa. This bank at same time, can forward you to the server of the issuing bank of the credit card, where they will ask you for the necessary data to process your buying. Nobody in the staff of Encina Don Alberto will have access to the information of your card, because since you choose this payment method, you leave our web to enter in the secure servers of the corresponding financial entities, depending on the credit card used.
This depends on the issuing bank of your credit card, so, of your bank. The data requested usually are:
- Card Number: full, 16 digits.
- Expiration date: mm/yy.
- CVV2: security code, with 3 digits, which appears in the card reverse.
For a total security in the transactions, the financial entity has implemented the payment system with the credit card holder authentication. So, based on the issuer organization of the card, the process and steps to follow to process the payment, will vary. In some cases it will appear you the page of the issuer organization of the card and they will ask you for the data associated to it, to verify the identity of the holder. Other organizations may ask you for the activation of your card in process of secure electronic commerce. In any case you these variants always will depend on the issuing bank of the card.
Yes, in this case you will have to select the method of payment of against refund. This option only is available for deliveries in peninsular Spain.
We have a discount line for volume that is the following one:
- Orders of 2.000 € to 6.000 €—3 %
- Orders of 6.000 € to 12.000 €—5 %
- Orders from 12.000 €—7 %
The web page is automated to realize the discounts according to the amount at the end of the buy process.
About Hams and Pallets
They are crystallizations of thyroxine of calcareous aspect. Their presence is synonymous of quality and it is favored in hams of long curation coming from pigs that have developed a greater athletic capacity during their feeding in the pastures.
The optimal curation period of hams and shoulders depends on many factors. It will be determined essentially by the weight of the piece, the feeding of the pig from which comes; acorn-fed hams need more time than the fodder-fed ones. And also the location and orientation of the dryer, and especially the climatology of the zone.
All these factors take part in the curation. Therefore the optimal time of curation will be always determined by the experience of the masters of ham, who knowing all the previous factors and after doing ‘la cala’ will settle down the suitable moment for the consumption.
When receiving the product you should take it off the packing and maintain it in a fresh and dry place. Its consumption should be in thin slices and at room temperature. You may increase your information about the consumption and maintaining in our section “Consumption”.
All the visitors who register as users/customers automatically pass to be part of the Encina’s Club. During the registry process you will decide if you wish that, through email, we maintain you informed about supplies, gifts and activities organized by the Club.
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